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Types of Managed IT Services: Benefits and Risks

Managed IT services, often known as outsourced IT, are a third-party service that offers infrastructure, IT, and other technical assistance to businesses. This sort of firm may also be referred to as an MSP, which stands for managed service provider.

Services MSPs provide a wide range of services, including cybersecurity, VoIP, backup recovery, and more. Organizations often seek outsourced IT help when they lack the cash to employ and maintain their own in-house IT workforce. Or when they prefer the knowledge and benefits that outsourcing may give.

Due to the breadth and complexity of IT issues, it is not uncommon for companies to use MSPs one way or another, especially in markets such as the IT services operated by Seattle. But as with many technical issues, MSPs cover a wide variety of managed services. Knowing what service options you have and what you need can be a very big hurdle.

Types of Managed Services

Before diving into the MSP sector, it’s a good idea to familiarize yourself with the various types of managed it services offered to keep in mind that not all suppliers will supply all services. One MSP may offer all of the following services, but another may only offer a few – or maybe specialize in just one. Regardless, if your company wishes to use an MSP, you need be aware of the infrastructure that is accessible.

Managed Security Services

Managed Firewall takes care of your firewall service, including regular status reports and hardware firmware updates.

An managed backup or managed business continuity and disaster recovery (BCDR) solution scans and keeps your backups, maintains your backup hardware, and tests your backup restores.

Managed Support Services

This includes IT support services such as providing troubleshooting or sophisticated troubleshooting or IT support offices. Often, another managed service or service package is already included to cover the workforce for troubleshooting.

Managed Cloud Services

Manages cloud infrastructure as well as virtualization services for apps, software, operating systems, and managing virtual servers.

Read Also: Top 5 Facts and Myths around RPA

Managed Print Services

A managed IT services provider will remotely assist with data and file infrastructure using this form of managed service. It is frequently the best option for enterprises with sophisticated file management requirements.

Managed Networks and Infrastructure

An MSP typically handles all network chores with this sort of service. This covers setting up LANs, WAPs, and other connections for your company. They are also in charge of backup and storage alternatives.

Managed Communication Services

This sort of service provides a variety of communication infrastructure such as messaging software, VoIP (voice over internet protocol), data, and video. In some cases, an MSP can act as a third-party call center.

Managed Services Benefits and Risks

Benefits Of Managed Services

  • Monitoring of the server
  • Remote management and monitoring
  • Assist you in developing an effective management system and procedures.
  • Aids in the development of your organization’s capabilities.
  • Services for data backup
  • You may design a reasonable budget using data obtained from continuous evaluations and monitoring.
  • Increases the security of your organization’s network.
  • Monitoring of IT and NOC
  • Various updates can keep you up to date on new developments.

Risks Of Managed Services

  • Because you are utilizing a foreign system, you may lack the necessary specialist to manage any network disruption that is slowing down company.
  • You may not fully comprehend the security status of the MSP you are hiring for the work, so proceed with caution when selecting one.
  • Differences in proprietary software may work against you, reducing the amount of freedom you may exercise.


Even the smallest network requires some level of IT support — it’s a necessary function. However, IT help isn’t always simple to come by for a variety of reasons.

Fortunately, managed service providers are many and competitive, providing all of the necessary infrastructure to not only keep corporate data secure but also expanding.

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