A Comprehensive Guide on Dealing with QuickBooks Online Freezing Error       

QuickBooks Online is an amazing accounting solution that businesses can rely upon as it can be accessed from any location and from any device. This makes QuickBooks Online one of the top choices for businesses that operate at multiple locations. However, like QuickBooks Desktop, it is also not untouched by errors and issues, and one that frustrates users the most is where QuickBooks Online starts freezing on any input. Keep reading the blog to learn more about the issue and how you can fix the “QuickBooks Online Freezing” issue with the least effort.

Additional help and support in resolving issues related to the performance of QuickBooks Online can be availed by getting in touch with the experts at 1.855.738.2784

SOLUTION 1: Fix the Problem by Completely Deleting the Cache Memory Of Your Internet Browser

Here, we are going to elaborate on the procedure of clearing cache memory of four different browsers. Refer to the one that you use.

For Google Chrome Users

  1. In the first step, on your Windows desktop, open Google chrome.
  2. Now, tap on the ‘More’ section at the top right and then choose ‘More Tools’.
  3. You are now required to hit ‘Clear browsing data.
  4. You will see the time range field in which you choose the ‘All Time’ option to delete the entire search history.
  5. Next, mark the checkboxes for ‘Cookies and other site data and ‘Cached images and files.
  6. Once you are done, tap ‘Clear data’.

For Microsoft Edge Users

  1. Go to Microsoft Edge and then choose ‘Settings and more.
  2. After that, under the ‘Settings’ section, click on the ‘Privacy, search and services’ option.
  3. From the ‘Clear Browsing Data’ menu, tap on the ‘Choose what to clear option.
  4. In the next step, opt for the ‘Time Range’ drop-down arrow, to select a time range.
  5. After clicking on the data to be deleted, tap on the ‘Clear Now’ button.

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For Mozilla Firefox Users

  1. Initiate the process by opening Firefox and selecting ‘Firefox’ on the top-right of the screen.
  2. Opt for the ‘Preferences’ option and then ‘Privacy & Security.
  3. Under the ‘Cookies and Site Data’, hit ‘Manage Data’.
  4. Now, in the search bar, type ‘Intuit’ and hit ‘Enter’ to locate the intuit cookies.
  5. Further, click ‘Remove All Shown’ and ‘Save Changes’.
  6. Finally, re-open Firefox.

For Safari Users

  1. After opening Safari, choose ‘Safari’ on the top left of the screen.
  2. Under the ‘Preferences’ field, hit ‘Privacy’ and then the ‘Manage Website Data’ option.
  3. To find Intuit cookies, type in ‘Intuit’ in the search box and then select the ‘Remove all’ option.
  4. Hit the ‘Done’ button followed by ‘Remove Now’.
  5. At last, apply the changes by re-launching the browser.

If you found your QuickBooks Online Freezing even after rectifying all the causes mentioned above, this is time to contact QuickBooks Online support. The support team will analyze the deep-lying problems and rectify them instantly to get you back on track with QuickBooks Online. So, dial 1.855.738.2784 and get in touch with the experts now.

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